1 billion conferences and counting: Otter takes on enterprise assembly automation with OtterPilot AI

Conferences are sometimes the bane of enterprise workers’ existence, however what if it didn’t must be that manner?

That’s the audacious purpose that Sam Liang, co-founder and CEO of AI startup Otter AI has set for his firm. Otter is an AI-powered voice transcription service that lately has added a sequence of capabilities designed to assist enhance conferences, together with integration with common collaboration instruments akin to Zoom and Microsoft Outlook.

Liang permits his Tesla to drive him to the workplace every single day with its autopilot function — and he desires to deliver the identical kind of autonomous functionality to Otter to assist decrease a number of the time consumed by fashionable conferences.

To that finish, Otter as we speak introduced its OtterPilot performance. It will have the ability to robotically be part of conferences, take notes that embody all slides, then present an correct abstract. OtterPilot extends Otter’s AI assistant capabilities launched in 2022.

“I spend actually 60 to 80% of my time in conferences, and I’d prefer to have AI make my conferences work higher, in order that it may cut back my stress,” Liang advised VentureBeat. “Because of this we’re releasing OtterPilot to robotically drive conferences. And, that is just the start. We live in a really thrilling period with AI breakthroughs.”

Classes realized from 1 billion conferences

The marketplace for AI-powered voice transcription and assembly companies is more and more aggressive. 

Earlier this month, Microsoft introduced that it was integrating OpenAI powered capabilities into Microsoft Groups Premium, together with robotically generated assembly notes. Cisco and Google have additionally actively rolled out AI options to assist enterprise customers automate extra assembly actions.

The general marketplace for assembly companies and voice transcriptions has grown considerably, thanks partially to the pandemic. That demand has helped Otter declare a big milestone — 1 billion transcribed conferences. 

In consequence, stated Liang, “We have now an enormous quantity of meaty knowledge.”

He emphasised that each one the assembly minutes up to now transcribed assist to tell and practice Otter’s AI voice-to-text transcription mannequin in order that it may turn out to be more and more correct. He famous that the main target for Otter is on conversational knowledge, which allows each transcription in addition to assembly summaries now with OtterPilot.

At the moment Otter generates a gathering abstract for the whole assembly, however within the close to future Liang stated it should additionally generate a abstract for every speaker. As such, if a person missed a gathering, they’ll drill down for a abstract of what a particular speaker needed to say.

The longer term Otter: Sentiment evaluation and ChatGPT-type companies?

The big quantity of conferences that Otter has transcribed may also allow the corporate to supply much more capabilities sooner or later.

Liang defined that Otter has constructed its personal AI fashions, optimized for conversational knowledge in conferences. Moreover, Otter is constructing its personal reinforcement studying system to assist evolve its current mannequin’s accuracy and allow new companies, probably together with sentiment evaluation and even a ChatGPT-type of chatbot for looking and getting solutions on assembly knowledge.

With OtterPilot, audio and introduced slides are captured robotically. Sooner or later, video may be built-in as effectively, stated Liang. This AI performance may assist learn an individual’s physique language and facial expressions to raised seize and perceive what truly occurred in a gathering.

“What’s distinctive concerning the assembly house is that individuals discuss to one another and there’s a lot of interplay,” stated Liang. “We wish to find out how folks reply to one another.”